Service rules

Important information about included and extra services:

• All services are included in the travel price.
• Extras are not included and must be paid at your destination or will be added in the booking form.
  Please remember to bring cash to be ready for unpaid extras.
• Lift tickets: If lift tickets are not included in the price, Sport65 is in charge of providing you with lift tickets we advise that we do not take responsibility for terms and rules of the lift companys.
  In case that we get free tickets we need them for our guides and staff. Special rates do not need to be forwarded to the customer.
  Booking of lift tickets is mandatory.
  Exception: Holders of season tickets or interconnection tickets (like Tirol Snowcard,...) must not buy tickets and can use their own ticket.
  Please note this during the booking procedure.
• Additional costs for transportation during the trip (bus, train, taxi/cab rides) which are not already included have to be paid extra.
• Visitor's tax: Will be added in the booking process and paid seperatly from Sport65 to the hotel.
  If not: Visitors taxes are not included in the travel price and will get charged directly by the accomodation to you.
• Drinks and additional food (which is not included in the service) have to be paid extra.
• Skilessons from Sport65 DSLV skiinstructors:
  Our trips include ski guiding but no - lessons!.
  Private lessons for novices can be booked on request.
  Group lessons: 2 days á 2x2 hr.: 79,00 EUR
  Group lessons: 3 days á 2x2 hr.: 99,00 EUR
  Group lessons: 4 days á 2x2 hr.: 129,00 EUR
  Private lessons: 39,00 EUR/hr. every additional person 19,00 EUR/hr.
  Min. number of participants for a group lesson is 4 people.
• Rental gear: Please regard the official terms of cancellation
  Cancellation of a formal and confirmed reservation has to be done by email and will effect the following terms:
  Until the 15th day before pick up date 10,00 EUR
  Until the 3rd day before pick up date 20,00 EUR
  If the gear did not get picked up on the stated day in the reservation sheet the cancellation fee of 80% of the quoted price will get charged. We will process an invoice automtically and send it to the renter. Refusal of the payment will get pursued by law.
• Please pay attention to our terms! They are mandatory with each booking.
  Download
• Please consider our terms of cancellation.
  until the 30th day before trip 20 % of the travel price
  until the 22nd day before trip 30 % of the travel price
  until the 15th day before trip 50 % of the travel price
  until the 8th day before trip 70 % of the travel price
  no show 90 % of the travel price
  We strongly recommend a travel insurance, that covers a cancellation from you due to disease. We will take out this for you through "HanseMerkur Reiseversicherung" (Travel Insurance). More information about Travel insurance.
  This insurance is not included in the trip price and Sport65 is not responsible for any insurance that is offered by alternative payment methods (such as Creditcard,...).
  If you book for more persons than yourself you also agree in our cancellation rules for those.